Amandla okugcina intetho kwaye ngelo xesha liba ngumnxibelelwano othakazelisayo yintloko yokwamkela kulo naluphi na uluntu. Kulula kakhulu ukuba lunomdla kubantu abakuzungezile ukuba uyayazi iintlobo zokubaluleka kwentetho kwaye uqonde ukuba kubaluleke kangakanani ukuziphatha nokuziphatha.
Intetho yokuthetha - yintoni na?
Umgangatho wokunxibelelana kwentetho kubaluleke kakhulu kumsebenzi ophumeleleyo womntu kuluntu, kunye nokukhula kwakhe kobuqu kunye nobugcisa, ukwakha ubuhlobo obuqinileyo kunye nolwalamano lwentsapho . Indlela yokuthetha iyinkqubo yemithetho yokuziphatha kwentetho, imiqathango yokusetyenziswa kwezibonelelo zolwimi kwiimeko ezithile. Ukuqonda ubuchule bokunxibelelana ngomlomo, ulwazi lweelwimi, imbali, i-culturology and psychology iyimfuneko.
Uthando lwezakhono luquka ntoni?
Umxholo owaziwa kakhulu wokuthetha umxholo uquka:
- Iifomula zokuzihlonipha, ezibandakanya amagama okubulisa, ukuxolela, ukubonga, isicelo.
- Iiifom zokuhambisa.
- Inkcubeko yentetho kukusetyenziswa kolwimi olufanelekileyo, ukuphepha kwamagama aphilileyo, amazwi omlomo kunye namazwi amaninzi.
- I-Taboo ayiyisebenzisi amagama namazwi angavumelekanga.
- Isiqulatho sezwi, intonation kunye nezinga levolumu ekusasazeni. Ulwimi lwezandla kunye nesimo sombuso .
Imisebenzi yentetho yokuthetha
Omnye unokuva ukuba i-labelti yokuthetha inemisebenzi enjalo:
- Ukuqhagamshelana - ukulungisa - kunokuzibonakalisa kwizenzo zentetho, xa isithethi kuye sibeka ingqalelo kwelinye, silungiselele umyalezo wolwazi.
- Isibizo okanye isilathisi -ngumsebenzi wokutsala ingqwalasela, iyafumaneka xa uthetha umnxibelelwano ngenjongo yokumkhuthaza ukuba aqhube incoko.
- Ukudibanisa - umsebenzi wokujolisa i-addressee ngokumalunga nesimo sakhe ekusebenzisaneni kwentetho.
- Ukuzithandela - ngumsebenzi wendlela yokuthetha ngokumalunga nomnxibelelwano, impembelelo kuye. Iyakwazi ukubonakaliswa ngakumbi kwiimeko zesicelo, isimemo, imvume, isibonelelo kunye neengcebiso.
- Umoya - uhambelana nokubonakalisa iimvakalelo, iimvakalelo kunye nesimo sengqondo kumntu. Ukongezelela, iyakwazi ukunyanzelisa ukhetho lwefomula ethile ye-etiquette kuxhomekeke kwiphi imvakalelo esifuna ukuyiveza.
Imigaqo yokubhaliweyo
Kukho imigaqo yokubhaliweyo yokuthetha:
- Ukubingelela okubalulekileyo kukubalulekileyo kwintetho enobungane kunye nesimo sengqondo esifanelekileyo somnxibelelwano. Indoda kufuneka ibe ngowokuqala ukubulisa intombazana, kunye nomncinci ngeminyaka - ukubulisa umdala. Xa umntu engena egumbini, kufuneka aqale axele. Ukuba indoda ihleli kwaye ikhupha ibhinqa okanye umntu omdala, kufuneka eme.
- Ukuzisa ngokwakhe, indoda kufuneka iqale ukubizwa. Abantu abadala kufuneka bamele amadoda namabhinqa kulabo abaselula okanye abaphantsi kwiindawo zabo. Xa udibana nabantu ngabanye, kufuneka ubazise omnye nomnye ubize umntu omele. Ukuba le ndoda yayihleli phambi komboniso, kufuneka ivuke. Ibhinqa liyakwazi ukuhlala ukuba lingamelwa ngumfazi osekhulile. Emva kokwazana kufuneka udlulane ngezandla.
- Ngexesha le ngxoxo, kufuneka uqaphele ithoni yelizwi. Kufanele kube yendalo kwaye ingabi phezulu. Ngelo xesha, akufuneki ukuba umntu aphephe abantu ngokugqithiseleyo nokuhamba. Ukunxibelelana nabameli beembalo eziphakamileyo, kufuneka sikhulume ngezinto ezincinci. Ezi zihloko ezifana nezopolitiko kunye nenkolo kufuneka ziphetshwe.
- Ukuphulaphula ngenye yeempawu eziphambili zokufundiswa. Kubalulekile ukuba ungaphazamisi lowo oxelela, kodwa ukubonisa umdla wabo. Unokubuza imibuzo enjalo "Ngokwenene?", "Yintoni elandelayo?"
- Musa ukuthetha ngawe uze uceliwe malunga nalo. Nangona xa uthetha, kubalulekile ukugcina ukuthozama nokumodareyitha. Abantu bafanele bavavanye, ngokusekelwe kwizenzo, kwaye bangaziphulaphuli ibali eliqhayisa.
- Awudingi ukukhwela eduze komnye umntu. Kubalulekile ukugcina indawo "yendawo".
Umlomo osemthethweni
Kubalulekile ukukhumbuza malunga neempawu zetekethi yokuthetha kunye nokuxhumana ngokusemthethweni. Nantsi kuyimfuneko ukuhambelana nemithetho elandelayo:
- Ukubingelelana ngamagama athi "Sawubona", "Mhla ntambama". Amagama asithi "Sawubona", "Ophilileyo" kufuneka afakwe ngaphandle.
- Isibheno kufuneka sibe kuphela "Wena" kwaye uqiniseke ngokuhlonela.
- I-etiquette yokuthetha ngokusemthethweni inika ingqwalasela kumnxibelelwano kunye nokukwazi ukuphulaphula.
Isicatshulwa sokuthetha kwiintetho zonxibelelwano
Kuyaziwa ukuba i-etiquette yentetho yomntu webhishini unempawu zayo. Kuvela kwisiseko somsebenzi othile odibene nayo nayiphi na imveliso. Ngelo xesha, amaqela ekunxibelelwano lwezoshishino aseburhulumenteni, achaza imimiselo nemigangatho yemfuneko yabantu. Olu hlobo lokuziphatha lubonelela ukusekwa koqhagamshelwano phakathi kwabantu, ukutshintshwa kolwazi ngenjongo yokwakha imisebenzi eqhelekileyo, intsebenziswano. Uphuhliso lwezonxibelelwano lwezoshishino linamaphuzu abalulekileyo:
- Awukwazi ukukhawuleza kwiintlanganiso zoshishino.
- Ukulungiselela ngokufanelekileyo ukufumana iindwendwe.
- Ukubonakala okunzulu.
- Ngaphambi kwentlanganiso, kubalulekile ukuqokelela ulwazi malunga nalabo uya kudibana nabo.
I-Etiquette yeNtetho kwi-Intanethi
I-etiquette yayo kunye nenkcubeko yentetho i-Intanethi. Lapha, njengokuba kunxibelelwano oluqhelekileyo lwemihla ngemihla, kubalulekile ukumkela umntu ukuba aqale incoko. Ukuba sithetha ngomhlobo okanye umhlobo, umntu ofanayo okanye omncinci, sinokubulisa umgangatho othi "Sawubona". Kwiimeko apho kunxibelelana nabangaphandle, kubalulekile ukufumana ulwimi olufanayo. Ngokuqhelekileyo, abantu basemzini basebenzisa isiNgesi. Abantu abadala okanye abasamkelekanga ngamazwi athi "Sawubona", "Mhla ntambama", "Ulungele ukuhlwa". Kuyafana nokubingelela abantu kwiintsebenziswano zoshishino.
Ngamanye amaxesha ukunxibelelana nabahlobo, abahlobo, odnodokami basebenzise izibhenqo, kodwa ngokuqinisekileyo bayaqondakala kuwo onke amagama. NgesiNgesi, oku kungaba "u" esikhundleni sokuba "wena". Ukwahlukana okubalulekileyo phakathi kwe-intanethi kunye nokuqhagamshelana kwansuku zonke kukusetyenziswa kweemoussi ehlukeneyo ezibonisa iimvakalelo zangempela okanye eziyimfihlo ngaphandle kwamagama. Kungadabukisayo, ukuvuya, nothando kunye nezinye izinto ezimomothekayo. Ukongeza ekuvakaliseni iimvakalelo zabo, ngamanye amaxesha basebenzisa iimpawu zokubhala iimpawu ezahlukeneyo endaweni yokumamatheka, ezibonisa isimo sengqondo somntu.
Inkcazelo yentetho yabaselula banamhlanje
Akunakwenzeka ukusho ngokuqinisekileyo okokuthethwa kwintetho yesiganeko samanje, kuba bonke abantwana bekhuliswe kwiintsapho ezahlukeneyo ngamanqanaba ahlukeneyo enkcubeko kwaye ngenxa yesiqhelo kwabanye, abanye bangabonakala bengamkelekanga. Nangona kunjalo, kunokwenzeka ukuba umntu angaqhelekanga kubo bonke abatsha nabaselula:
- Ukubulisa - "Sawubona", "Hlonipha", "Uphilileyo".
- Ukudibanisa ingxoxo - "Unjani?", "Uphi na?", "Ungubani na?".
- Xa uthetha, iifayile ezifana ne "Poka", "Yiza" zivame ukusetyenziswa.
Iincwadi kwi-label label
Inkcazo yoluphi uhlobo lwezithethe kunye nenkulumo ekufuneka ibe yincwadi inokufumaneka kwiincwadi. Kuphezulu kweencwadi ezidumileyo:
- "I-Etiquette yeNtetho kunye neNkcubeko yoNxibelelwano" uNataliya Formanovskaya . Incwadi ichaza malunga nemithetho yokubhaliweyo yokuthetha ngezivakalisi zendawo.
- "Isiphakamiso sokuthetha kwi-Russian communication. Iingcamango nezenzo "uNatalia Formanovskaya . Incwadi ijoliswe kubo bonke abaneengxaki zokunxibelelana.
- "Isibongo sokuthetha isiRashiya. Ukuzibandakanya kwentetho yokuthetha ngentetho "uAlla Akishina . Injongo yale ncwadi kukufundisa izakhono zokuthetha kungekhona kuphela izithethi, kodwa kubo bonke abafunda isiRashiya kuphela.