Ukuya kuchaza le ngcamango, ezininzi zibonisa ukugqithisa, iingxabano kunye neziqendu phantsi kwayo, kodwa iquka indawo ebanzi yoluntu kwaye ayisoloko isonakalisayo. Iminqweno yamaqela idibeneyo kwiintlobo ezahlukeneyo-abasebenzi, ezoqoqosho, ezentlalo, njl. Iyiphi imbambano - kule nqaku.
Psychology of conflict
Xa kungekho mvumelwano phakathi kwamaqela, xa wonke umntu efuna ukuthatha isikhundla esingahambelaniyo okanye esiphikisanayo neminye inxaxheba, kukho ukuphikisana. Iingxoxo zenzululwazi zifundela ingxabano. Ikwachaza kwakhona ingxaki, iinjongo ezikhuthaza abachaphazelekayo ukuba bahlangabezane, zabo izikhundla kunye neenjongo. Ingundoqo yeengxabano ihlukeneyo, kodwa kukho ukuxhaphaza phakathi kwabathathi-nxaxheba, iimvakalelo ezimbi , kodwa ukuba ufuna, unokufumana indlela yokuphuma kwimeko.
Inkcubeko yolwaphulo
Kukho nawuphi na uluntu, izilwanyana ezingenakukhunjulwa, kuba le yimiqathango ephambili yokuphuhlisa uluntu. Kwaye kunzima nakakhulu, amaqela amaninzi anomdla onokubambisana kunye kunye ngokukhethekileyo kuwo, izizathu ezingakumbi zokuvela kwembambano. Isisombululo seengxabano sincike ngakumbi kwiinjongo ezilandelwa ngabadlali kunye nomnqweno wabo wokusombulula imeko ngendlela efanelekileyo okanye engalunganga. Umzabalazo ovulekileyo wamacandelo kunye nokuxabana kwangempela kungavusa ukungahambelani kwezidingo kunye namaxabiso.
Izizathu zengxabano
Le ngxaki iyinkimbinkimbi kwaye i-multidimensional kunye neemeko ezenza ukuba zihluke kakhulu:
- Iimilinganiselo zomoya, izinto eziphathekayo.
- Iimbangela zokungquzulana nazo zihambelana nokungapheleli komgaqo-siseko ophuhlisiweyo.
- Ukungabikho kwempahla ebaluleke kakhulu ebomini babantu.
- Abo bazibuza ukuba kutheni iingxabano zenzeka, kuyafaneleka ukuba siphendule ukuba ngenxa yeziganeko ze-psyche. Iimbambano kwiqela zivela ngenxa yezinto eziphikisayo zokucinga nokuziphatha.
- Ukwazisa okubi. Ukungabi nolwazi kwiinkalo ezithile kukhokelela ekujonganeni.
Iinkonzo kunye neengxaki zengxabano
Iingcali zixubusha kakhulu malunga nendima yokulwa kunye noluntu kwaye zichonge ezi zilandelayo:
- Iindleko zesikhashana kunye namandla, kwaye kwezinye iimeko zizinto eziphathekayo.
- Iimvakalelo ezimbi, ezenza ngokutsha kwaye zikhokelela ekuveleni kwezifo ezahlukahlukeneyo. Oku kuyingqayizivele kwinto efana nezobambiswano. Umzabalazo wangaphakathi, xa umntu engazi indlela yokwenza ngcono nangendlela echanekileyo, ubonakalisa kakubi umsebenzi we-central nervous system, inkqubo ye-cardiovascular, etc.
- Ukucinga malunga nokuphikisana, kubalulekile ukuphawula ukungahambi okunjalo njengengxabano evulekile, edla ngokukhokelela kwimpembelelo emzimbeni nokulwa, oko kukuthi, imfazwe.
- Ukungonakaliswa kobudlelwane kunye nesimo sezulu sentlalo-yengqondo.
- Ukuwa kwegunya kunye nokwehla kwemveliso yomsebenzi.
Amacandelo afanelekileyo afaka:
- Ukususa umbane nokucacisa imeko. Emva kokuba uqinisekisile imbono yombhikishi, kulula ukuqonda nokucacisa iindlela eziphuma kule meko.
- Amacandelo amileyo entlukwano kuquka ukuphuhliswa kobudlelwane obutsha ekupheleni kombambano. Ukubambana okunjalo kunika ithuba lokuqwalasela kwakhona izimvo zabo kwizinto eziqhelekileyo kwaye uqale ukwakha ubudlelwane ngendlela entsha. Ingxabano kwintsapho , eyenzeka kumntu wonke, yomeleza umtshato ukuba indoda nomfazi banomdla wokuyigcina. Kwimeko yentlangano, oku kubangela ubunye beqela, ukuba oku akuphikisana nemigangatho jikelele kunye neziseko zobudlelwane.
- Kwiimeko zentlalo, lilinganisa kwaye lizinzile imeko ngenxa yemibhikano, iingxoxo, ukutshintsha, njl njl.
- Uxanduva lwamacandelo lwandisiwe.
Iintlobo zeengxabano
Ukuphikisana kwamacandelo kuyahlukelwa ngumthamo kunye nobude, iindlela ezisetyenzisiweyo, umthombo wemvelaphi, ifomu, uhlobo lophuhliso, njl. Iintlobo zeengxabano kummandla karhulumente:
- qoqosho;
- yentlalo;
- kwezopolitiko;
- lombutho.
Ngendlela yokusombulula, banokuchasana kwaye bahlasele. Kwimeko yokuqala, kwinkqubo yokujongana, amaqumrhu onke amaqela ayatshatyalaliswa okanye omnye uyaphumelela, ngelixa yesibini, iimfuno zabo bonke abathathi-nxaxheba ziqwalaselwa. Ngokuhambelana nokubunjwa kwamaqela apho:
- nga phakathi;
- kunye kunye neqela;
- iingxabano kwimibutho.
Amanqanaba emfazwe
Ngokwakhelo lwalo, ukudibanisa kuqhubeka kwizigaba eziliqela:
- Kwisigaba sokungqubuzana, ukuxabana phakathi kwamaqela kukhula. Ukufika kwinqanaba elithile, liqhubeka ngokufihlakeleyo, kodwa ngokubonakala kweso siganeko, oko kukuthi, i-push isa kwifomu evulekile.
- Amanqanaba entlukwano abandakanya ukulwa ngqo. Amaqela ahamba ukuze avule ukulwa kunye kwaye angayinceda kwaye ayiphendule. U-Apogee ukunyusa umonakalo omkhulu kwiintshaba njengoko kunokwenzeka.
- Ukuba ufuna ukungazi ukuba yeyiphi ingxabano kwaye yintoni isigaba sayo sesithathu, ungaphendula ngokuthi kwisigaba sesisombululo kukho utshintsho lweempawu eziphawulekayo. Ngenxa yokuba banakho amandla kunye nekhono lotshaba, amaqela aqala ukukhangela iindlela eziphuma kuloo meko, kwaye ukulwa kukuphelelwa ngamandla.
- Kwinqanaba lokungquzulana, kukho ukuphefumula okwethutyana okanye uxolo oluhlala ngonaphakade.
Ziziphi izicwangciso zokuziphatha kwimpikiswano?
Ukugxininisa ngokwabo, amaqela anokulandela inkambo elandelayo:
- Ukunyamekela, ukukhusela okanye ukulungelelanisa. Kwiimeko ezimbini zokuqala, umxholo wenqaba ukuthetha nantoni na, uxoxisane, njl. Ngaloo mva uvuma yonke into ngenye, eyika ukuphendula.
- Izicwangciso zokuziphatha ngquzulwano ziquka ukulwa nokulwa . Ukuziphatha kwamacandelo kunokuxolisa, ukwenza izithembiso, njalo njalo.
- Ukulungelelaniswa kukuvumelanisa, kwaye ukuba ingxabano kule meko, ngoku kuya kucaca. Ngelo xesha, ngasinye sihloko siyaneliseka ngesisombululo esifumanekileyo.
- Ukunyanzela okanye ukujamelana. Iminqweno yenye inxaxheba kunye neembono zayo ayinakucingelwa, kukho ukulwa okusebenzayo.
- Ukusebenzisana . Amaqela ahlala phantsi etafileni ethetha kunye kunye nokujonga iindlela zokuphuma.
Iziphumo zeengxabano
Isiphumo salo mbambano sinokudabuka kakhulu. Ingxabano kwintsapho ingakhokelela ekuqhawuleni umtshato, ukuxabana kwinqela lomsebenzi - ukunciphisa umthamo wempahla kunye neenkonzo ezivelisiweyo. Amacandelwana angalunganga empambano afaka ukutshabalalisa ithemba phakathi kwamaqela, kwaye ukuxabana kunciphisa ukwandisa, kwandise kwaye kukhokelela kwimpikiswano evulekileyo, kwaye ukuba oko kwenzeka emphakathini nakwihlabathi, imfazwe inokwenzeka.
Ungakuphepha njani ingxabano?
Kukho iindlela ezininzi zokuzikhusela kwi-confrontation evulekile. Kudingeka sikhulise izinga lokufunda nokubhala kunye nemigaqo. Emva koko, kubaluleke kakhulu ukuba umntu uhlakulele ekuziphatheni kokuziphatha nokuziphatha, unomnqweno onamandla wokulungisa eso simo ngokuthula, kungabikho ukucwangcisa abantu abahlaziyileyo kunye nokungatshintshi kubantu. Ukuqwashiswa kwengxabano sele kuseyinyathelo ekufumaneni indlela yokuphuma kuyo. Ngona kwinqanaba lokuqala, xa kunengxaki kuphela, kunokwenzeka ukuqhubela iingxoxo, kwaye uhlalutye kwakhona imeko kwaye uphephe iingxaki.
Indlela yokulungisa ingxabano?
Le nkqubo inezigaba ezintathu:
- Ukuxilongwa.
- Khangela icebo lokusombulula ukungavumelani.
- Ukuphunyezwa kweendlela zeendlela.
Isisombululo sokuxabana siqala ngokuchongwa kwengxaki kunye nengxoxo. Kubalulekile ukuphulaphula ngalinye la maqela kwaye uqale ukukhangela isisombululo esifanelekileyo, esifanele siphumelele ngokucacileyo zonke iimpawu zayo ezilungileyo nezimbi. Kufuneka ukuba kucaciswe zonke iinkcukacha zokuphunyezwa komnqophiso, ukhetho lwezenzo xa kwenzeka umkhosi omkhulu. Kwixesha elizayo kubalulekile ukwenza ngokuvumelana nesicwangciso esamkelweyo.
Izindlela zokusombulula iingxabano
Zijolise ekupheliseni okanye ukunciphisa izizathu ezibangele ukudibana, nokulungisa indlela abaziphatha ngayo:
- Izindlela zokuziphatha ezicwangcisiweyo zenzelwe ukunceda umntu ukukhusela iimfuno zabo, ngaphandle kokuphulaphula isikhundla somdlali.
- Izindlela ezisemgangathweni zisetyenziselwa kwimibutho kwaye zibandakanya ukucaciswa kwamabango omsebenzi, iinkqubo ezikhoyo zokuhlawula kunye nokujeziswa, njl njl.
- Iindlela zokusebenzisana.
- Izindlela zokusombulula iingxabano ziquka intetho.
- Ulwaphulo lokuphendula.
Akunakuphi na ukulahleka kwimpikiswano?
Kwisalathiso esilumkileyo: "Yenza indlela-uqaphele" inentsingiselo. Ngokuqhelekileyo ukwenza isinyathelo phambili, ukwamkela umntu nazo zonke iingeniso kunye nokungahambi kakuhle, unokuwina. Imithetho yokuziphatha kwimpikiswano ihlala ifana - kufuneka uzame ukuqonda enye, iinjongo zakhe, uthembeke kunye nawe kunye nokunyamezela abanye. Ngamanye amaxesha kunceda ukuzisa isithathu kwingxabano, ngubani oza kunika uvavanyo olungakhethiyo kwimeko kwaye aqalise uqhagamshelwano nalowo nalowo maqela. Eyona nto into ebaluleke kakhulu kukuphatha umchasi wakho ngenhlonipho kwaye uhloniphe ubuso bakho kunoma yintoni na imeko.